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HP officejet 8610 erro ( Cartucho protegido instalado)


Bom dia pessoal, tenho uma HP Officejet 8610 com Bulk Ink e agora esta dando erro de cartucho protegido ( somente o amarelo ) e não imprime, já fiz vários procedimentos via software, na impressora e sempre volta essa mensagem, ja jampeei novamente a cabeça de impressão pois estava com muita tinta atrás, limpei tudo mas mesmo assim nada, alguém poderia me ajudar com esse problema?

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