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Janamorim

Hp 5525 não imprime preto

Question

Boa tarde,  

 

Meu nome é Janaína.  Tenho uma hp deskjet ink advantage 5525. Usei ela algumas vezes semana passada e agora que troquei o cartucho preto não está imprimindo nessa mesma cor.  Verifiquei o cartucho e ele está saindo tinta. Já fiz os testes da própria impressora para sanar este problema mas não tive sucesso.  

  O que eu poderia fazer? 

 

Obrigada desde já, 

 

Janaína Amorim.

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