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erro 1472 canon g 3100


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Ao ligar minha Canon G3100 suas luzes ficam piscando e o seguinte aviso aparece na tela
'O cartucho de tinta seguinte não pode ser identificado : Preto'
Na primeira vez q aconteceu mostrou os cartuchos preto e colorido, depois q desliguei a impressora
só voltou a aparecer no preto, tenho o reset da sulink, devo fazer?
Já foi feito uma vez pelo erro de almofada de tinta cheio

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