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Tinta preta não sai


Daniele Rocha
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Boa noite, tenho uma Canon G3100 e essa semana a tinta preta parou de sair.

Já fiz o reset, mas antes fiz as limpezas do programa da impressora, já fiz a limpeza do sistema apertando os botões de Stop e ligar, já puxei a tinta pela seringa, já limpei o cartucho com detergente e cotonete e aparece a marca da tinta no papel só que nada de imprimir a cor preta.

Alguém tem alguma solução?

Grata.

 

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