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Canon Pixma G3100 não entra no modo serviço


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Boa noite galera do fórum.Estou com um problema na impressora Canon Pixma G3100.Comprei ela usada,sem as cabeças de impressão.Quando ligo ela,ela fica piscando as luzes Power,wi-fi e o led laranja do símbolo do triângulo.Ja fiz como nos vídeos pra entrar no modo de serviço,mas não consigo,ela trava no led laranja do triângulo e não consigo nem desligar,ela trava nesse led.O scanner chega até a se mexer de leve.

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